1. Detailed description of goods and/or services
    OKgrl Pty Ltd is a business in the fashion industry that manufacture and supply leisure sleepwear .
  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 2 – 3 days and delivery confirmed by way email and waybill from our courier (The Courier Guy).
    The offering on this website for FREE delivery is available to South African clients only.
  3. Return and Refunds policy
    The provision of goods and services by OKgrl Pty Ltd is subject to availability. If you aren’t happy with the quality OKgrl Pty Ltd will offer you a money back guarantee for 30 days from date of purchase. In cases of unavailability, OKgrl Pty Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee.
  4. Customer Privacy policy
    OKgrl Pty Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .
  5. Payment options accepted
    Payment may be made via Visa and MasterCard.
  6. Card acquiring and security
    Card transactions will be acquired for OKgrl Pty Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  7. Customer details separate from card details
    Customer details will be stored by OKgrl Pty Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
  8. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  9. Responsibility
    OKgrl Pty Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  10. Country of domicile
    This website is governed by the laws of South Africa and OKgrl Pty Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
  11. Variation
    OKgrl Pty Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  12. Company information
    This website is run by sole trader based in South Africa trading as OKgrl Pty Ltd with registration number 2019/154781/07.
  13. OKgrl Pty Ltd contact details
    Company Physical Address: 113 Magalies Street Brackendowns Alberton
    Email: urshela@okgrl.co.za Telephone: 0798900387